Part-Time Data Entry & Customer Service Assistant

Job Summary

Blades Direct LLC is hiring a Part-Time Data Entry & Customer Service Assistant in Coconut Creek, Broward County, US. This role supports order processing between Shopify and the internal CRM while providing excellent customer service.

Key Responsibilities

• Enter and transfer customer orders from Shopify into the company CRM accurately.
• Verify order details (items, quantities, customer information) for completeness and correctness.
• Monitor order status from placement to delivery and update customers on progress.
• Respond to customer inquiries via email, chat, or phone in a courteous and timely manner.
• Coordinate with vendors and internal teams to resolve order issues or delays.
• Maintain organized records of all transactions and communications.
• Identify and suggest process improvements to increase efficiency.

Requirements

• High school diploma or equivalent; associate degree or higher preferred.
• Strong attention to detail and excellent data entry skills.
• Proficient with Shopify, CRM platforms, and Microsoft Office (Excel, Word).
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and meet deadlines in a fast‑paced environment.
• Customer‑focused attitude with problem‑solving abilities.
• Reliable internet connection and a quiet workspace for remote tasks.

Compensation & Benefits

Hourly rate: $17.00 (equivalent to an annual salary of $60,733.56 based on full‑time hours). Flexible part‑time schedule.

How to Apply

Submit your resume and a brief cover letter explaining why you’re a great fit for this role through the WeHired.Agency portal.

Frequently Asked Questions

What hours can I work as a part‑time Data Entry & Customer Service Assistant?

The position offers a flexible schedule; you can discuss preferred shifts during the interview, as long as core business hours are covered.

Do I need prior experience with Shopify or a specific CRM?

While prior experience with Shopify and CRM systems is preferred, strong data entry and quick learning abilities are the key requirements.

Is this role remote or onsite?

The role is primarily remote, but occasional onsite meetings at the Coconut Creek office may be required.