On Call Service Coordinator: Part Time

Join Visiting Angels in London, Ontario as a Part‑Time On Call Service Coordinator, earning $20–$25 per hour (approx $41,600–$52,000 annually). You’ll provide vital after‑hours support to clients and caregivers, working 1–2 weekdays in the office.

Key Responsibilities

• Coordinate on‑call coverage for home‑care services, ensuring timely response to client inquiries and emergencies.
• Maintain accurate records of calls, dispatches, and caregiver schedules.
• Communicate effectively with clients, families, and care staff to resolve issues and arrange services.
• Monitor and update the on‑call roster, covering shifts as needed.
• Assist with administrative tasks during office hours (8:30 am – 5:00 pm).

Required Skills & Experience

• Strong organisational and multitasking abilities.
• Excellent written and verbal communication skills.
• Comfortable working in a fast‑paced environment and staying calm under pressure.
• Previous experience in home‑care, health services, or call‑centre coordination is desirable.
• Proficient with Microsoft Office and basic scheduling software.

What We Offer

• Flexible part‑time schedule (1–2 weekdays).
• Competitive hourly rate of $20–$25.
• Supportive team environment with opportunities for growth.

Frequently Asked Questions

What hours will I work as an On Call Service Coordinator?

You will work 1–2 weekdays in the office from 8:30 am to 5:00 pm, plus on‑call coverage outside regular hours as needed.

Do I need prior home‑care experience?

While not mandatory, experience in home‑care, health services, or call‑centre coordination is highly valued.

What is the salary range for this part‑time role?

The position pays $20–$25 per hour, equivalent to an annualised salary of approximately $41,600–$52,000.