Network and Systems Administrator Level 2 On Site

Job Summary

Global It Communications Inc is hiring a Network and Systems Administrator Level 2 On Site in Los Angeles, Los Angeles County. This full‑time role offers a salary of $63,033.29 per year and focuses on delivering professional IT support to both clients and internal staff.

Key Responsibilities

• Respond to inbound and outbound communications via phone, chat, and ticketing system.
• Diagnose, troubleshoot, and resolve issues related to networks, servers, and applications.
• Maintain system security, perform regular backups, and ensure confidentiality of sensitive data.
• Assist with the installation, configuration, and upgrades of hardware and software.
• Monitor network performance and implement improvements to optimize uptime.
• Document procedures, create knowledge‑base articles, and provide training to end‑users.
• Collaborate with senior engineers on larger projects and infrastructure upgrades.

Qualifications

• 2+ years of experience in network and systems administration.
• Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and VPN technologies.
• Hands‑on experience with Cisco or similar networking equipment.
• Proficiency in troubleshooting Windows, macOS, and Linux environments.
• Excellent communication skills and a customer‑focused attitude.
• Ability to handle confidential information with discretion.
• Relevant certifications (e.g., CompTIA Network+, Microsoft MCSA) are a plus.

Benefits

• Competitive salary of $63,033.29 annually.
• On‑site position with opportunities for professional growth.
• Health, dental, and vision insurance.
• Paid time off and holidays.

Frequently Asked Questions

What type of IT issues will I handle in this role?

You will troubleshoot network connectivity, server performance, software applications, and hardware problems, providing solutions to both clients and internal staff.

Is prior experience with Cisco equipment required?

While not mandatory, hands‑on experience with Cisco or similar networking gear is highly preferred.

What is the salary for this position?

The role offers a fixed annual salary of $63,033.29.