Mobile Associate, Retail Sales

Job Summary

Join T‑Mobile as a Mobile Associate, Retail Sales in Burleson, Johnson County, TX. This full‑time role supports store operations, delivers exceptional customer experiences, and drives sales of mobile products and services.

Key Responsibilities

• Engage customers in‑store, assess their needs, and recommend appropriate T‑Mobile plans, devices, and accessories.
• Achieve individual and store sales targets while maintaining high customer satisfaction scores.
• Activate new lines, process upgrades, and handle device trade‑ins following company procedures.
• Maintain visual merchandising standards, ensure product displays are stocked and organized.
• Provide accurate information on promotions, financing options, and loyalty programs.
• Assist with inventory management, including receiving shipments and conducting regular stock counts.
• Collaborate with team members and management to meet store performance goals.

Qualifications & Requirements

• High school diploma or GED; associate degree or higher preferred.
• Previous retail or sales experience, preferably in telecommunications or consumer electronics.
• Strong communication and interpersonal skills with a customer‑focused attitude.
• Ability to work flexible hours, including evenings and weekends.
• Basic proficiency with point‑of‑sale systems and Microsoft Office.
• Valid driver’s license and reliable transportation for occasional store duties.

Compensation & Benefits

Base salary: $76,332.94 annually.

• Total Rewards package including annual stock grant, employee stock purchase plan, 401(k) with company match.
• Free year‑round access to money coaches and financial wellness resources.
• Employee discounts on devices, accessories, and service plans.
• Opportunities for career growth within T‑Mobile’s nationwide network.

How to Apply

Submit your resume and a brief cover letter highlighting your retail sales experience through the WeHired.Agency portal.

Frequently Asked Questions

What are the typical work hours for a Mobile Associate at T‑Mobile?

Retail associates work flexible schedules, including evenings and weekends, to match store operating hours and customer demand.

Do I need prior telecommunications experience?

While not required, previous retail or sales experience—especially in tech or telecom—helps you succeed in the role.

What benefits are included in T‑Mobile’s Total Rewards package?

The package features an annual stock grant, employee stock purchase plan, 401(k) match, free money‑coach services, and employee discounts.