Mobile Associate, Retail Sales

Join T-Mobile as a Mobile Associate, Retail Sales in La Crosse, La Crosse County, US, earning a competitive salary of $76,629 per year. This front‑line role drives sales, delivers exceptional customer experiences, and supports daily store operations.

Key Responsibilities

• Engage customers with product knowledge of T‑Mobile devices, plans, and accessories.
• Achieve personal and store sales targets through upselling and cross‑selling.
• Assist with inventory management, device activation, and returns processing.
• Maintain a clean, organized, and visually appealing sales floor.
• Provide accurate billing, plan changes, and troubleshooting support.
• Collaborate with team members and management to meet daily operational goals.

Qualifications & Requirements

• High school diploma or equivalent; retail or sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.
• Tech‑savvy with a passion for mobile technology.
• Basic math skills for transaction handling.

Benefits & Total Rewards

T‑Mobile offers a Total Rewards Package that includes a competitive base salary, annual stock grant, employee stock purchase plan, 401(k) with company match, and access to free, year‑round money coaches.

Frequently Asked Questions

What are the typical work hours for a Mobile Associate at T‑Mobile?

Shifts are flexible and often include evenings and weekends to match store traffic and customer needs.

Do I need prior retail experience to apply?

While not mandatory, previous retail or sales experience is preferred and helps you succeed faster.

What benefits are included in T‑Mobile’s Total Rewards package?

The package includes a competitive salary, annual stock grant, employee stock purchase plan, 401(k) match, and free money‑coach services.