Mobile Associate, Retail Sales

Job Summary

Join T‑Mobile as a Mobile Associate, Retail Sales in Bellevue, Sarpy County, US. This front‑line role drives sales, delivers exceptional customer experiences, and supports daily store operations while earning a competitive salary of $73,542 per year.

Key Responsibilities

• Engage customers in‑store and online, identifying their mobile needs and recommending appropriate devices, plans, and accessories.
• Achieve individual and store sales targets through upselling, cross‑selling, and promotional initiatives.
• Maintain product knowledge on the latest smartphones, wearables, and network services.
• Process transactions accurately, handle device activations, upgrades, and trade‑ins.
• Ensure the retail floor is organized, stocked, and visually appealing according to brand standards.
• Provide post‑sale support, troubleshoot issues, and coordinate with technical specialists when needed.
• Participate in regular training, team meetings, and performance reviews.

Qualifications & Requirements

• High school diploma or GED; associate’s degree or relevant experience preferred.
• 2+ years of retail sales or customer‑service experience, preferably in telecommunications.
• Strong communication, active‑listening, and problem‑solving skills.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Proficiency with point‑of‑sale systems and basic computer applications.
• Passion for technology and a desire to stay current on industry trends.

Compensation & Benefits

T‑Mobile offers a Total Rewards Package that includes a base salary of $73,542 annually, annual stock grant, employee stock purchase plan, 401(k) with company match, free financial coaching, health, dental, vision coverage, and employee discounts.

How to Apply

Submit your resume and a brief cover letter highlighting your retail sales achievements through the WeHired.Agency portal. T‑Mobile is an equal‑opportunity employer.

Frequently Asked Questions

What does a Mobile Associate at T‑Mobile do?

You help customers choose devices and plans, meet sales targets, handle transactions, and keep the store organized and inviting.

What qualifications are required?

At least two years of retail or customer‑service experience, strong communication skills, and a high school diploma or equivalent.

What benefits does T‑Mobile provide?

A total rewards package includes a $73,542 salary, stock grants, 401(k) match, free financial coaching, health benefits, and employee discounts.