MIP Associate Support Analyst

Job Description Provide MIP Accounting application support to clerks, auditors, staff accountants, CFOs, payroll and HR staff. This position requires a solid understanding of general ledger accounting fundamentals. DUTIES & RESPONSIBILITIES: Provide timely responses to customer service inquiries via product ticket system Work with customers to identify and replicate errors and defects through a variety of communication means to ensure resolution (phone/web/chat) Collaborate with team members to…