Membership Manager

Join the League of American Bicyclists as a Membership Manager in Washington, D.C. Lead a vibrant community of 18,000+ members and drive growth for a nation‑wide cycling advocacy organization.

Key Responsibilities

• Develop and execute membership acquisition, retention, and engagement strategies.
• Manage the full member lifecycle, including onboarding, renewals, and tiered benefits.
• Analyze membership data and KPIs to inform marketing campaigns and improve ROI.
• Collaborate with communications, fundraising, and advocacy teams to align member initiatives with the League’s mission.
• Oversee member services, responding to inquiries and ensuring a high‑quality experience.
• Plan and execute member‑focused events, webinars, and community outreach programs.
• Prepare regular reports for senior leadership on membership trends and financial impact.

Qualifications

• Bachelor’s degree in Marketing, Nonprofit Management, Business, or related field.
• 3+ years of experience in membership, subscription, or member services management, preferably in a nonprofit or advocacy setting.
• Strong analytical skills with proficiency in CRM/Member database platforms and Google Analytics.
• Excellent written and verbal communication skills; ability to craft compelling member communications.
• Demonstrated ability to manage multiple projects and meet deadlines in a fast‑paced environment.
• Passion for cycling and commitment to the League’s mission of a bicycle‑friendly America.

Compensation & Benefits

Salary: $50,248.39 annually (fixed). Comprehensive benefits package including health, dental, vision, retirement plan, and generous paid time off.

How to Apply

Submit your resume and a cover letter outlining your experience with membership programs and your enthusiasm for cycling advocacy through our online portal.

Frequently Asked Questions

What does a Membership Manager do at the League of American Bicyclists?

The Membership Manager creates and implements strategies to attract, retain, and engage members, oversees member services, analyzes data, and coordinates events that support the League’s mission.

What qualifications are required for this position?

A bachelor’s degree in a relevant field, at least three years of membership or nonprofit management experience, strong analytical and communication skills, and a passion for cycling.

What is the salary for the Membership Manager role?

The position offers a fixed annual salary of $50,248.39, plus a comprehensive benefits package.