Membership Advisor (Opener 5:45am-11am) – Tempe Family YMCA

Job Summary

Join the Valley of the Sun YMCA as a Membership Advisor on the early‑shift (5:45 am‑11:00 am) at the Tempe Family YMCA in Guadalupe, Maricopa County. This role supports members, drives engagement, and promotes wellness programs.

Key Responsibilities

• Greet members and guests, providing a friendly first impression.
• Assist with membership sign‑ups, renewals, and upgrades.
• Answer inquiries about programs, classes, and facility amenities.
• Maintain accurate member records in the YMCA database.
• Promote upcoming events, youth camps, and community initiatives.
• Collaborate with staff to ensure a clean, safe, and welcoming environment.
• Handle cash and electronic transactions in compliance with YMCA policies.

Requirements

• High school diploma or equivalent; associate’s degree preferred.
• Excellent communication and customer‑service skills.
• Ability to work early mornings and stand for extended periods.
• Basic computer proficiency (MS Office, YMCA membership software).
• Passion for YMCA’s mission of health, well‑being, and community service.

Compensation & Benefits

Annual salary: $43,248.01. Benefits include health insurance, YMCA membership, paid time off, and professional development opportunities.

How to Apply

Submit your resume and a brief cover letter highlighting your customer‑service experience to the Valley of the Sun YMCA hiring portal.

Frequently Asked Questions

What are the working hours for the Membership Advisor position?

The role is an early‑shift position from 5:45 am to 11:00 am, Monday through Friday.

Do I need prior YMCA experience to apply?

Previous YMCA experience is not required, but strong customer‑service skills and a passion for the YMCA mission are essential.

What benefits are offered with this role?

Benefits include health insurance, YMCA membership, paid time off, and opportunities for professional development.