Medical Billing & Collections Manager

Job Summary

Bonmente, a leading outpatient mental health provider in Long Beach, Los Angeles County, is hiring a Medical Billing & Collections Manager. This full‑time role oversees billing operations, ensures timely reimbursement, and leads a team to support services across California, Arizona, and Florida.

Key Responsibilities

• Manage end‑to‑end medical billing cycle for psychiatric, ADHD, TMS, and telemedicine services.
• Supervise and mentor billing and collections staff, providing training on coding, payer guidelines, and compliance.
• Monitor accounts receivable, resolve claim denials, and implement strategies to improve cash flow.
• Maintain accurate patient account records and ensure adherence to HIPAA and state regulations.
• Collaborate with clinicians, insurance carriers, and the finance department to streamline billing workflows.
• Prepare regular financial reports, KPI dashboards, and audit documentation for senior leadership.
• Stay current on changes to Medicare, Medicaid, and private payer policies affecting mental health services.

Qualifications

• Bachelor’s degree in Healthcare Administration, Accounting, or related field (or equivalent experience).
• 5+ years of medical billing experience, with at least 2 years in a supervisory or manager role.
• Strong knowledge of CPT, ICD‑10, and HCPCS coding for mental health and telehealth services.
• Proven track record of reducing claim denials and improving collection rates.
• Excellent analytical, communication, and problem‑solving skills.
• Proficiency with billing software (e.g., Kareo, AdvancedMD) and MS Office Suite.
• Ability to work in a fast‑paced, patient‑focused environment.

Compensation & Benefits

Salary: $59,035.78 annually (exact). Competitive benefits package includes health insurance, retirement plan, paid time off, and professional development opportunities.

Location

Long Beach, Los Angeles County, California – modern office with hybrid work options.

Frequently Asked Questions

What types of services will the Billing & Collections Manager handle?

You will oversee billing for psychiatric medication management, ADHD evaluations, TMS, and both in‑person and telemedicine mental health services.

What experience is required for this role?

At least 5 years of medical billing experience, including 2 years in a supervisory or manager position, with strong knowledge of mental health coding.

Is remote work possible?

The position is based in Long Beach, but Bonmente offers hybrid work arrangements to support flexibility.