LTSS Service Care Coordinator

Join Centene as a LTSS Service Care Coordinator and help improve the health of 28 million members across the United States. This remote‑first role requires 50%‑75% local travel within Iowa for field visits while the remainder of the work can be done from home.

Key Responsibilities

• Coordinate long‑term services and supports (LTSS) for members, ensuring timely access to care and resources.
• Conduct on‑site assessments and visits in Iowa, building strong relationships with members, families, and community partners.
• Develop individualized care plans, monitor progress, and adjust services to meet evolving needs.
• Collaborate with internal clinical teams, external providers, and social service agencies to streamline care delivery.
• Maintain accurate documentation in compliance with regulatory standards and Centene policies.
• Identify opportunities for program improvement and contribute to data‑driven quality initiatives.

Qualifications

• Bachelor’s degree in health services, social work, nursing, or related field (or equivalent experience).
• 2+ years of experience in care coordination, case management, or community health.
• Strong communication and interpersonal skills; ability to work independently and travel frequently within Iowa.
• Proficiency with electronic health record (EHR) systems and Microsoft Office Suite.
• Valid driver’s license and reliable transportation for field visits.

What We Offer

• Competitive benefits package with health, dental, vision, and retirement options.
• Flexible work environment – remote work for the majority of the week.
• Opportunities for professional growth and development within a national, diversified organization.

Frequently Asked Questions

What does a LTSS Service Care Coordinator do?

They coordinate long‑term services and supports for members, conduct field visits, develop care plans, and collaborate with providers to ensure quality care.

Is this position fully remote?

The role is remote for most of the week, but requires 50%‑75% local travel within Iowa for on‑site member visits.

What qualifications are needed?

A bachelor’s degree or equivalent experience in health services, 2+ years in care coordination, strong communication skills, and a valid driver’s license.