LTSS Service Care Coordinator

Centene Corporation is hiring an LTSS Service Care Coordinator in Brookside, Black Hawk County, IA. This hybrid role combines remote work with 50‑75% local travel to support Centene’s 28 million members.

Key Responsibilities

• Conduct field visits to assess and coordinate long‑term services and supports (LTSS) for members.
• Develop individualized care plans in collaboration with providers, families, and community resources.
• Monitor service delivery, track outcomes, and adjust plans to meet member needs.
• Maintain accurate documentation in Centene’s electronic health record system.
• Provide education and advocacy to members and caregivers about available benefits and services.
• Travel within Iowa to meet the 50‑75% field‑visit requirement while managing a flexible remote schedule.

Qualifications & Requirements

• Residency in Iowa (required for travel).
• Bachelor’s degree in Social Work, Nursing, Public Health, or related field; relevant certifications a plus.
• 2+ years experience coordinating LTSS or similar case management services.
• Strong interpersonal, communication, and problem‑solving skills.
• Proficiency with Microsoft Office and electronic health record platforms.
• Valid driver’s license and reliable transportation.

Benefits & Compensation

• Competitive salary: $119,108.93 annually.
• Comprehensive health, dental, vision, and retirement benefits.
• Flexible work arrangements with remote‑home days.
• Professional development and career growth opportunities.

Frequently Asked Questions

What does an LTSS Service Care Coordinator do?

They assess members’ long‑term service needs, create care plans, coordinate with providers, and ensure services are delivered effectively.

Is remote work possible for this position?

Yes, the role allows you to work from home when not traveling for field visits, which account for 50‑75% of the time.

What are the travel requirements?

Candidates must reside in Iowa and be willing to travel locally within the state for 50‑75% of their work schedule.