LTSS Service Care Coordinator

Job Summary

The LTSS Service Care Coordinator role at Centene Corporation is based in Cedar Rapids, Linn County, US. You will coordinate long‑term services and supports for Centene’s members, traveling across Iowa for field visits while enjoying remote work flexibility.

Key Responsibilities

• Conduct 50%‑75% local travel to perform in‑person assessments, care plan reviews, and community resource connections.
• Develop, implement, and monitor individualized service plans for members enrolled in Long‑Term Services and Supports (LTSS).
• Collaborate with healthcare providers, social service agencies, and internal Centene teams to ensure seamless care coordination.
• Maintain accurate documentation in Centene’s electronic health record system and meet all compliance standards.
• Provide education and support to members and families about available services, benefits, and self‑management strategies.
• Track performance metrics, identify gaps in care, and propose process improvements.

Qualifications & Requirements

• Residence in Iowa (required for travel obligations).
• Bachelor’s degree in Social Work, Nursing, Public Health, or related field; Master’s preferred.
• 2+ years of experience in care coordination, case management, or LTSS program administration.
• Strong knowledge of Iowa Medicaid, Medicare, and community service resources.
• Excellent communication, interpersonal, and problem‑solving skills.
• Ability to work independently, manage a flexible schedule, and handle up to 75% travel.
• Proficiency with Microsoft Office and electronic health record systems.

Compensation & Benefits

Salary: $150,647.80 annually (fixed). Centene offers competitive benefits, flexible work arrangements, and opportunities for professional growth.

How to Apply

Submit your resume and cover letter through the Centene careers portal. Ensure you highlight your experience with LTSS programs and your ability to travel throughout Iowa.

Frequently Asked Questions

What does a LTSS Service Care Coordinator do?

They assess member needs, create personalized care plans, coordinate services, and ensure compliance while traveling across the state for field visits.

Is remote work possible in this role?

Yes, after completing required field visits (50%‑75% travel), you can work from home for the remaining time.

What are the travel requirements?

The position requires 50% to 75% local travel within Iowa to conduct in‑person assessments and community outreach.