Loss Prevention Store Security Agent

Job Summary

Winners Merchants International, L.P. is hiring a Loss Prevention Store Security Agent in Canada. In this role you will protect company assets, deter theft, and ensure a safe shopping environment for guests and staff.

Key Responsibilities

• Monitor store premises using CCTV, patrols, and observation to identify suspicious activity.
• Confront and detain individuals engaging in theft or policy violations, following legal and company procedures.
• Prepare detailed incident reports and collaborate with law enforcement when necessary.
• Conduct regular audits of merchandise, stockroom, and high‑risk areas to reduce shrinkage.
• Train store associates on loss‑prevention best practices and emergency response protocols.
• Maintain accurate records of security equipment, incidents, and investigations.

Requirements

• High school diploma or equivalent; additional security or law‑enforcement training is a plus.
• Prior experience in retail loss prevention, security, or related field.
• Strong observational and communication skills, with the ability to remain calm under pressure.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Valid security guard license or eligibility to obtain one in Canada.

Compensation & Benefits

Salary range: $37,590 – $52,626 per year, plus eligible benefits and opportunities for advancement within the TJX family.

Why Join Winners Merchants International?

Be part of a Fortune 100 company known for its inclusive culture, career development programs, and a vibrant retail environment across WINNERS, HomeSense, and Marshalls stores.

Frequently Asked Questions

What does a Loss Prevention Store Security Agent do?

The agent monitors store activity, deters theft, conducts investigations, prepares incident reports, and works with law enforcement to protect merchandise and ensure safety.

What qualifications are required for this position?

A high school diploma, prior retail security or loss‑prevention experience, strong observation skills, and a valid security guard license (or eligibility) are required.

What is the salary range for this role?

The position offers a salary between $37,590 and $52,626 annually, plus benefits and potential career advancement.