Lead Clientcare Worker

Lead Clientcare Worker position at Caring Cottage Industries, LLC in Indio, Riverside County, US. This full‑time role offers a competitive salary of $86,048.89 and the chance to lead client‑care services in a merit‑based, inclusive environment.

Key Responsibilities

• Supervise and mentor a team of client‑care staff, ensuring high‑quality service delivery.
• Develop and implement client‑care policies and best practices aligned with company values.
• Coordinate client intake, assessments, and personalized care plans.
• Monitor client satisfaction metrics and address concerns promptly.
• Collaborate with cross‑functional teams to improve service workflows.
• Prepare reports, budgets, and staffing schedules.

Required Qualifications

• Minimum 3 years of experience in client services or care coordination, with at least 1 year in a supervisory role.
• Strong leadership, communication, and problem‑solving skills.
• Commitment to diversity, equity, and inclusion principles.
• Proficiency with care‑management software and Microsoft Office suite.
• Ability to work flexible hours, including occasional evenings or weekends.

What We Offer

• Competitive salary of $86,048.89 annually.
• Opportunities for professional growth and leadership development.
• Supportive, inclusive workplace culture.
• Comprehensive benefits package.

Frequently Asked Questions

What are the main duties of the Lead Clientcare Worker?

The role involves supervising client‑care staff, developing care policies, coordinating client assessments, monitoring satisfaction, and reporting to management.

What experience is required for this position?

At least three years in client services or care coordination, with one year of supervisory experience, plus strong leadership and communication skills.

What is the salary for this job?

The position offers a fixed annual salary of $86,048.89.