IT Support Engineer

Amazon is seeking an IT Support Engineer to deliver reliable, customer-obsessed technical support for our global workforce. In this role, you will troubleshoot hardware, software, and network issues; manage user accounts and access; and support cloud-based collaboration tools. You will leverage data, documentation, and automation to drive root-cause fixes and continuous improvement. Working in a fast-paced, hybrid environment, you will partner with global IT and AWS teams to ensure employees st…