IT Service Desk Analyst

Salary: £30,000 – 55,000 per year Requirements: Strong understanding of PC hardware components and their functions. Experience supporting Windows 10/11 devices. Confident troubleshooting printer, software, and hardware issues. Working knowledge of Microsoft 365 apps (Outlook, Word, Excel, Teams, OneDrive). Good understanding of Active Directory (accounts, groups, policies, password resets). Basic networking knowledge including IP, DNS, and DHCP. Familiarity with Azure Active Directory and devic…