IT Help Desk Support – Level II

Job Description Job Description Summary Our client is a leading IT Solutions Company in the outskirts of San Antonio, TX ( New Braunfels or San Marcos, TX) and they are in need of a Help Desk Support Level II . An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to…