Institutional Account Representative (Remote)

Job Summary

Join Cengage Group as an Institutional Account Representative working remotely from Jackson, Hinds County, US. Drive adoption of Cengage’s online learning solutions within higher‑education institutions while delivering exceptional client service.

Key Responsibilities

• Develop and nurture relationships with institutional decision‑makers to promote Cengage’s digital courseware and training programs.
• Identify upsell and cross‑sell opportunities, achieving quarterly sales targets.
• Conduct virtual product demonstrations and webinars tailored to faculty and administrative needs.
• Collaborate with marketing, product, and support teams to ensure seamless onboarding and ongoing satisfaction.
• Maintain accurate CRM records and generate regular sales forecasts.

Qualifications & Requirements

• Bachelor’s degree or equivalent experience in education, sales, or related field.
• Proven B2B sales experience, preferably in higher‑education or SaaS environments.
• Strong communication and presentation skills with a consultative selling approach.
• Self‑motivated, able to work independently in a remote setting while meeting deadlines.
• Proficiency with CRM tools (e.g., Salesforce) and Microsoft Office Suite.

What We Offer

• Competitive salary of $63,833 annually.
• Flexible remote work arrangement.
• Professional development and career growth opportunities.
• Comprehensive health, dental, and vision benefits.

Frequently Asked Questions

What does a remote Institutional Account Representative do at Cengage?

You build and manage relationships with colleges and universities, promote Cengage’s digital learning products, and achieve sales targets—all from a remote workspace.

What qualifications are required for this position?

A bachelor’s degree or equivalent experience, proven B2B sales success (ideally in education or SaaS), strong communication skills, and comfort using CRM tools.

Is this role fully remote and where is it based?

Yes, the position is fully remote but is listed under Jackson, Hinds County, US for local tax and reporting purposes.