Installation Technician

Job Summary

Tier4 Group is hiring an Installation Technician for its Frederick, Frederick County, MD location. This full‑time, non‑exempt role offers a fixed annual salary of $28,815.13 and focuses on delivering high‑quality installations while upholding safety standards.

Key Responsibilities

• Coordinate and execute installation projects on customer sites, ensuring timely completion and adherence to technical specifications.
• Follow all site protocols, health and safety regulations, and Tier4 Group quality guidelines.
• Conduct pre‑installation site assessments, identify potential issues, and propose solutions.
• Collaborate with sales, engineering, and service teams to align installation scope with customer expectations.
• Document installation activities, complete work orders, and report any discrepancies to management.
• Provide on‑site training and support to customers on proper use and maintenance of installed equipment.
• Maintain tools, equipment, and inventory required for installations.
• Respond to service calls and perform minor troubleshooting or repairs as needed.

Qualifications & Requirements

• High school diploma or GED; technical certifications or vocational training preferred.
• Minimum 1‑2 years of experience in field installation, equipment setup, or related technical support.
• Strong mechanical aptitude and ability to read schematics, blueprints, and technical manuals.
• Valid driver’s license and clean driving record; ability to travel within the Frederick, MD region.
• Excellent communication and customer service skills.
• Commitment to safety practices and ability to lift/transport equipment up to 50 lbs.

Compensation & Benefits

Annual salary: $28,815.13 (non‑exempt). Tier4 Group offers a comprehensive benefits package including health insurance, paid time off, retirement plans, and opportunities for professional development.

Frequently Asked Questions

What are the main duties of an Installation Technician at Tier4 Group?

The technician coordinates and performs on‑site installations, follows safety protocols, conducts site assessments, documents work, and provides customer training and support.

Do I need a special license or certification for this role?

A high school diploma or GED is required, and a valid driver’s license with a clean record. Technical certifications or vocational training are preferred but not mandatory.

Is travel required for this position?

Yes, the role involves traveling within the Frederick, MD area to customer sites, so a reliable vehicle and willingness to travel are essential.