Inbound Customer Support – Remote

Job Description Candidates must be comfortable handling 45-50 inbound calls per day with a 5-6 minute average handle time. Two call types daily – business/legal inquiries around medical record status (quick and professional) and patient-facing calls requiring patience, empathy, and the ability to walk callers through a process. Bilingual English/Spanish required for 3 of the 10 positions. Skills customer service, customer support, call center Qualifications Medical records experience Healt…