Housing Officer

Job Summary

Niyaa People Ltd is seeking an experienced Housing Officer for a temporary, field‑based role supporting multiple housing patches in Derbyshire, East Midlands. You will work directly with residents, carry out inspections, and relieve pressure on the permanent housing management team.

Key Responsibilities

• Conduct regular property visits, inspections and tenancy checks across assigned housing patches.
• Provide frontline customer service, addressing tenant enquiries, complaints and rent collection issues.
• Initiate and follow up on repairs, safety certifications and compliance actions.
• Assist with tenancy renewals, rent arrears management and eviction processes where necessary.
• Maintain accurate records in the housing management system and produce timely reports.
• Collaborate with internal teams, external contractors and partner agencies to resolve housing‑related matters.
• Promote tenant engagement initiatives and community cohesion programmes.

Essential Requirements

• Proven experience as a Housing Officer or similar role within a local authority or housing association.
• Strong knowledge of UK housing legislation, tenancy agreements and health & safety standards.
• Excellent communication and interpersonal skills; ability to build rapport with diverse communities.
• Competence in using housing management software and Microsoft Office suite.
• Full UK driving licence and reliable vehicle for field work.
• Organised, self‑motivated and able to work independently under pressure.

What We Offer

• Competitive daily rate equivalent to £49,920 – £54,080 annualised.
• Opportunity to make a tangible impact in Derbyshire’s housing sector.
• Supportive team environment with professional development opportunities.

Frequently Asked Questions

What does a temporary Housing Officer do?

A temporary Housing Officer handles day‑to‑day tenancy management, property inspections, tenant enquiries and rent issues, providing essential support to the permanent housing team.

Do I need a driving licence for this role?

Yes, a full UK driving licence and reliable transport are required as the role is primarily field‑based across multiple housing patches.

What salary can I expect?

The position offers an annualised salary range of £49,920 to £54,080, paid on a temporary contract basis.