Hotel Efficiency, Resource & Operations Coordinator

JOB SUMMARY: The Hotel Efficiency, Resource & Operations (HERO) Coordinator supports the engagement, activation, and execution of brand programs and initiatives designed to improve guest satisfaction, franchisee engagement, and operational efficiency across midscale and upper‑midscale hotel portfolios. Reporting to the Lead HERO Coordinator, this role partners closely with Area Directors, Brand Operations teams, and Choice Centers of Excellence (CoEs) to implement hotel action plans and ensure …