Helpline Clinician-Elder Abuse

Job Summary

Weill Cornell Medical College is hiring a Helpline Clinician‑Elder Abuse in Grand Central, Manhattan. This exempt, full‑time position provides trauma‑informed counseling and emotional support through the NYCEAC Elder Abuse Helpline.

Key Responsibilities

• Answer incoming calls from concerned individuals, victims, and professionals regarding suspected elder abuse.
• Provide trauma‑informed counseling, emotional support, and crisis intervention.
• Assess risk, document details, and coordinate referrals to appropriate social services, legal resources, and medical care.
• Maintain accurate case notes in compliance with NYC Human Rights Law and HIPAA regulations.
• Collaborate with multidisciplinary teams, including social workers, attorneys, and healthcare providers.
• Participate in regular training, supervision, and quality‑improvement initiatives.

Qualifications

• Master’s degree or higher in Social Work, Psychology, Counseling, or related field.
• Current New York State clinical license (LCSW, LPC, LMFT, or equivalent) or eligibility for licensure.
• Minimum 2 years experience providing counseling or crisis intervention, preferably with older adults.
• Strong knowledge of elder‑abuse laws, reporting requirements, and community resources in New York City.
• Excellent communication, empathy, and ability to manage high‑stress situations.

Work Schedule & Compensation

35‑hour work week, exempt status. Salary: $63,939.52 per year.

Location

Grand Central, Manhattan, New York, USA.

Frequently Asked Questions

What type of work does a Helpline Clinician‑Elder Abuse perform?

The clinician answers calls about suspected elder abuse, offers trauma‑informed counseling, assesses risk, and connects callers to appropriate services.

What qualifications are required for this position?

A Master’s degree in a related field, a NYS clinical license (or eligibility), and at least two years of counseling or crisis‑intervention experience, preferably with older adults.

What is the work schedule and salary?

The role is a 35‑hour weekly, exempt position based in Grand Central, Manhattan, with an annual salary of $63,939.52.