Help Desk Support Analyst

Salary: £18,000 – 18,000 per year Requirements: Strong communication skills and confidence on the phone Basic IT knowledge (hardware, software, operating systems) Good problem-solving ability and attention to detail Ability to work independently and manage workload Previous help desk or customer support experience (1-2 years ideal) – Desirable Facilities Management (FM) background is advantageous – Desirable IT-related qualification or training – Desirable Responsibilities: Provide first-line t…