Head of Workplace

Zoom is seeking a Head of Workplace to lead Workplace Operations for its global sites (excluding China) from Jackson, Hinds County, US. This senior role oversees daily office operations, vendor management, and compliance while delivering cost‑effective, employee‑focused workplace programs.

Key Responsibilities

• Direct day‑to‑day operations across Zoom’s worldwide offices, ensuring safety, cleanliness, and functional workspaces.
• Develop and enforce operational standards, policies, and procedures that align with corporate goals.
• Manage vendor relationships, negotiate contracts, and oversee service delivery for facilities, security, cleaning, and maintenance.
• Lead budgeting, cost‑control, and financial reporting for workplace programs, targeting the established salary budget of $92,131.84.
• Collaborate with regional leaders to tailor workplace solutions to local business needs and cultural considerations.
• Drive continuous improvement initiatives, sustainability practices, and employee experience enhancements.
• Ensure compliance with local, state, and federal regulations, including health and safety standards.

Required Qualifications

• Bachelor’s degree in Facilities Management, Business Administration, or a related field (Master’s preferred).
• 5+ years of senior facilities or workplace operations experience, preferably in a multinational technology environment.
• Proven track record of managing large, distributed teams and complex vendor ecosystems.
• Strong analytical and financial acumen with experience overseeing multi‑million‑dollar budgets.
• Excellent communication, negotiation, and stakeholder‑management skills.
• Ability to travel internationally and work across time zones.

What We Offer

• Competitive salary of $92,131.84 per year.
• Comprehensive health, dental, and vision benefits.
• Opportunities for professional growth within a global tech leader.
• Dynamic, inclusive workplace culture focused on employee well‑being.

Frequently Asked Questions

What locations will the Head of Workplace oversee?

All Zoom global sites outside of China, coordinating operations, safety, and vendor services from the Jackson, Hinds County base.

Is travel required for this role?

Yes, the position involves periodic international travel to visit and assess regional offices and vendor sites.

What is the salary for this position?

The role offers a fixed annual salary of $92,131.84.