Hardship Customer Support Executive

Every day, millions of Australians connect, work, stream, and stay in touch on the Optus network. When it works seamlessly, it’s easy to take for granted. But behind it is a team making thousands of decisions every day – decisions that keep people, businesses and communities connected. Right now, Optus is focused on getting the fundamentals right – simplifying how we work, lifting standards, and building a more reliable, resilient experience for our customers. It’s not about surface-level chang…