Food Store Manager

Join Baskin‑Robbins as a Food Store Manager in Mississauga, Peel region, Canada. Lead daily store operations, supervise staff, and ensure exceptional customer service.

Key Responsibilities

• Plan, organize and oversee all daily store activities, including inventory control and product preparation.
• Manage a team of associates, assign duties, and schedule shifts to meet staffing needs.
• Recruit, interview, hire, and train new employees while fostering a positive work environment.
• Handle customer inquiries, resolve complaints, and ensure a high level of satisfaction.
• Monitor stock levels, place orders, and address supply shortages promptly.
• Oversee payroll processing, track attendance, and maintain accurate employee records.
• Ensure compliance with food safety, health regulations, and company policies.
• Analyze sales data, prepare reports, and implement strategies to achieve sales targets.

Required Qualifications

• High school diploma or equivalent (secondary school graduation certificate).
• 1–2 years of experience in retail or food service management.
• Strong leadership, communication, and problem‑solving skills.
• Ability to work on‑site full time in Mississauga; no remote work option.
• Proficiency in English, both spoken and written.
• Basic computer skills for scheduling, payroll, and inventory systems.

What We Offer

• Opportunity to grow within a globally recognized brand.
• Supportive team environment with ongoing training.
• Competitive benefits package.

Frequently Asked Questions

What are the main duties of a Food Store Manager at Baskin‑Robbins?

The manager plans daily operations, supervises staff, handles customer issues, manages inventory, oversees payroll, and ensures compliance with health standards.

Do I need prior management experience to apply?

Yes, the role requires 1 to 2 years of experience in retail or food‑service management.

Is remote work possible for this position?

No, the Food Store Manager must work on‑site at the Mississauga location.