Field Service Technician (Entry Level)

Job Summary

Fives is seeking an Entry Level Field Service Technician for its North American Combustion division in Cuyahoga Heights, Cuyahoga County, US. This full‑time, permanent role offers a competitive annual salary of $107,725.67.

Key Responsibilities

• Perform on‑site installation, maintenance, and repair of combustion equipment for industrial customers.
• Diagnose technical issues, conduct troubleshooting, and implement corrective actions.
• Collaborate with senior technicians and engineering teams to ensure safety and compliance with industry standards.
• Document service activities, generate reports, and update service logs in the company’s CRM system.
• Provide clear communication to customers regarding equipment status and recommended solutions.

Qualifications & Requirements

• High school diploma or GED; technical certification or associate degree in mechanical/electrical engineering is a plus.
• Strong mechanical aptitude and willingness to learn field service skills.
• Valid driver’s license and ability to travel within the service region.
• Excellent problem‑solving abilities and customer‑focused attitude.
• Basic computer skills; familiarity with service management software is beneficial.

Benefits

• Competitive salary of $107,725.67 per year.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off and holidays.
• Ongoing training and career development opportunities.

How to Apply

Explore what it’s like to work at Fives North American Combustion by completing the Realistic Job Preview at https://realisticjobpreview.com/fives/. After finishing the preview, you’ll be directed back to submit your application for this position.

Frequently Asked Questions

What does a Field Service Technician at Fives do?

The technician installs, maintains, and repairs combustion equipment on customer sites, troubleshoots issues, and ensures safe, reliable operation.

Is prior experience required for this entry‑level role?

No extensive experience is needed; a strong mechanical aptitude and willingness to learn are essential, with technical certifications being a plus.

What is the salary and benefits package?

The position offers a salary of $107,725.67 annually, plus health, dental, vision insurance, 401(k) match, paid time off, and training opportunities.