Field Claims Investigator

Job Summary

Phoenix Loss Control is seeking a Field Claims Investigator for a hybrid contract role in Grants Pass, Josephine County, US. The position offers a fixed annual salary of $69,826.34 and combines remote work with on‑site field investigations.

Key Responsibilities

• Conduct on‑site investigations of third‑party damage to cable, telecom and utility infrastructure.
• Document findings, prepare detailed reports, and submit claim packages to clients and insurers.
• Coordinate with field crews, subcontractors, and local authorities to gather evidence and photographs.
• Analyze repair costs and calculate recoverable amounts.
• Provide recommendations for damage prevention and future risk mitigation.
• Maintain accurate mileage logs for reimbursement at $0.50 per mile.

Requirements

• High school diploma or GED; associate’s or bachelor’s degree in a related field preferred.
• Experience in claims investigation, construction, utilities, or telecom industries.
• Strong analytical and report‑writing skills.
• Valid driver’s license and reliable vehicle for field travel.
• Ability to work independently and manage a 50% remote schedule.
• Proficiency with Microsoft Office and GIS mapping tools.

Compensation & Benefits

Annual salary: $69,826.34 (contract). Additional mileage reimbursement at $0.50 per mile. Hybrid work model – 50% remote, 50% field work.

Frequently Asked Questions

What type of work schedule does the Field Claims Investigator role offer?

The position is a hybrid contract role with 50% remote work and 50% field investigations.

What is the annual salary for this position?

The fixed annual salary is $69,826.34, with additional mileage reimbursement.

Do I need a specific license to apply?

A valid driver’s license and reliable vehicle are required for field travel.