Epic Systems Analyst – Ambulatory

Job Summary

Highmark Health is seeking an Epic Systems Analyst – Ambulatory to join its team in Wyoming, Kent County, US. This role will configure, roll out, and support Epic Ambulatory applications, acting as a bridge between end‑users and technical teams.

Key Responsibilities

• Plan, design, build, test, implement, and provide ongoing support for Epic Ambulatory software.
• Conduct business and systems analysis to gather detailed requirements.
• Create and maintain functional specifications, workflow diagrams, and documentation.
• Collaborate with clinicians, administrators, and IT staff to translate needs into system solutions.
• Provide end‑user training, troubleshooting, and post‑implementation support.
• Identify and resolve system issues, performing root‑cause analysis and recommending enhancements.
• Participate in system upgrades, integrations, and testing cycles.

Qualifications & Requirements

• Bachelor’s degree in Health Informatics, Computer Science, or related field (or equivalent experience).
• Minimum 2 years of experience configuring and supporting Epic Ambulatory modules.
• Strong analytical, problem‑solving, and communication skills.
• Ability to interpret clinical workflows and translate them into technical specifications.
• Experience with Epic reporting tools (Clarity, Caboodle) is a plus.
• Certification in Epic Ambulatory (preferred).

Compensation

Salary range: $73,901.63 annually.

Why Join Highmark Health?

Become part of a leading health organization committed to innovative patient care and technology excellence. Competitive benefits, professional development opportunities, and a collaborative environment await.

Frequently Asked Questions

What does an Epic Systems Analyst – Ambulatory do?

They configure, implement, test, and support Epic Ambulatory applications, translating clinical needs into system solutions and providing end‑user training.

What qualifications are required for this position?

A bachelor’s degree or equivalent experience, at least 2 years of Epic Ambulatory experience, strong analytical skills, and excellent communication abilities.

What is the salary for this role?

The position offers a salary of $73,901.63 per year.