Epic Systems Analyst – Ambulatory

Highmark Health is seeking an Epic Systems Analyst – Ambulatory to join its team in Phoenix, Maricopa County, US. This role focuses on configuring, deploying, and supporting Epic Ambulatory applications while collaborating with end‑users and clinical teams.

Key Responsibilities

• Plan, design, build, test, implement, and provide ongoing support for Epic Ambulatory software.
• Conduct business and systems analysis to capture detailed requirements and translate them into functional specifications.
• Document system designs, configuration decisions, and workflow enhancements.
• Provide end‑user training, create user guides, and serve as the primary point of contact for issue resolution.
• Collaborate with clinical staff, IT teams, and vendors to ensure seamless integration with other health‑care systems.
• Monitor system performance, troubleshoot problems, and apply patches or upgrades as needed.
• Participate in project meetings, status reporting, and continuous improvement initiatives.

Required Qualifications

• Bachelor’s degree in Health Informatics, Computer Science, Business Administration, or related field.
• Minimum 2 years of experience configuring or supporting Epic Ambulatory modules.
• Strong analytical and problem‑solving skills with the ability to translate clinical needs into technical solutions.
• Excellent communication skills, both written and verbal, for interacting with clinicians and technical staff.
• Experience with Epic configuration tools, reporting (Clarity/Reporting Workbench), and testing methodologies.
• Knowledge of healthcare workflows, regulatory requirements, and interoperability standards (HL7, FHIR) is a plus.

Compensation

Salary range: $55,761.91 – $55,761.91 per year.

Frequently Asked Questions

What does an Epic Systems Analyst – Ambulatory do?

They configure, test, implement, and support Epic Ambulatory software, work with clinicians to gather requirements, and provide training and troubleshooting.

What qualifications are required for this role?

A bachelor’s degree in a related field, at least 2 years of Epic Ambulatory experience, strong analytical skills, and excellent communication abilities.

Where is this position located?

The role is based in Phoenix, Maricopa County, United States.