Enrollment Representative (Remote Opportunity)

Join Cengage Group as an Enrollment Representative, working remotely from Fargo, Cass County, US, with a competitive annual salary of $85,068.78. Help prospective learners discover the power and joy of education while supporting Cengage’s mission to innovate worldwide.

Key Responsibilities

• Engage prospective students via phone, email, and chat to guide them through the enrollment process.
• Provide detailed information on Cengage’s product portfolio, pricing, and financing options.
• Maintain accurate records in the CRM system and track enrollment metrics.
• Collaborate with marketing and student services teams to improve conversion rates.
• Resolve enrollment issues promptly, ensuring a smooth experience for each learner.

Qualifications & Requirements

• High school diploma or equivalent; some college coursework preferred.
• Excellent verbal and written communication skills.
• Proven experience in customer service, sales, or enrollment support.
• Comfortable using CRM software and Microsoft Office Suite.
• Self‑motivated, detail‑oriented, and able to work independently in a remote setting.

Benefits & Perks

• Competitive salary of $85,068.78 per year.
• Fully remote work arrangement with flexible hours.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Professional development and tuition assistance.

How to Apply

Submit your resume and a brief cover letter outlining your relevant experience through the WeHired.Agency portal. Candidates selected for an interview will be contacted within 5 business days.

Frequently Asked Questions

Is this position fully remote?

Yes, the Enrollment Representative role can be performed remotely from anywhere in Fargo, Cass County.

What is the annual salary for this job?

The position offers a fixed annual salary of $85,068.78.

What qualifications are required?

A high school diploma or equivalent, strong communication skills, and experience in customer service or sales are required.