Enrollment Representative (Remote Opportunity)

Job Summary

Join Cengage Group as an Enrollment Representative, working remotely from Urbanización El Vedado, San Juan. Help students worldwide enroll in courses and access learning resources while earning a competitive salary of $71,060.55 per year.

Key Responsibilities

• Guide prospective learners through the enrollment process, answering questions about programs, pricing, and financial aid.
• Maintain accurate records of student interactions in the CRM system.
• Collaborate with marketing and product teams to improve enrollment funnels.
• Achieve monthly enrollment targets and contribute to overall revenue goals.
• Provide feedback on common student concerns to help refine course offerings.

Requirements

• Excellent written and verbal communication skills in English; Spanish is a plus.
• Experience in customer service, sales, or educational enrollment.
• Comfortable using digital tools such as Zoom, Slack, and CRM platforms.
• Self‑motivated, detail‑oriented, and able to work independently in a remote environment.
• High school diploma or equivalent; bachelor’s degree preferred.

Benefits

• Fully remote work with flexible hours.
• Competitive annual salary of $71,060.55.
• Professional development and tuition assistance.
• Health, dental, and vision insurance.
• Paid time off and holidays.

Frequently Asked Questions

What does an Enrollment Representative do at Cengage Group?

You assist prospective students with the enrollment process, answer program questions, manage records, and help meet enrollment targets.

Is this position fully remote?

Yes, the role is 100% remote, allowing you to work from Urbanización El Vedado, San Juan.

What is the salary for this role?

The annual salary is $71,060.55.