Enrollment Representative (Remote Opportunity)

Job Summary

Join Cengage Group as an Enrollment Representative working remotely from Archer, Laramie County, WY. You will guide prospective students through the enrollment process, helping them discover the power and joy of learning.

Key Responsibilities

• Engage with prospective learners via phone, email, and chat to answer questions about programs and admissions.
• Provide accurate information on course offerings, pricing, financial aid, and enrollment steps.
• Maintain detailed records in the CRM system and ensure timely follow‑up.
• Collaborate with marketing and student services teams to improve conversion rates.
• Meet or exceed monthly enrollment targets and quality metrics.

Requirements

• Excellent verbal and written communication skills.
• Strong interpersonal abilities and a passion for education.
• Experience in sales, customer service, or enrollment support preferred.
• Proficient with Google Workspace, Microsoft Office, and CRM tools.
• Reliable high‑speed internet connection and a quiet home office.

Compensation & Benefits

Base salary: $84,728.72 annually. Additional performance incentives, health insurance, retirement plan, paid time off, and professional development opportunities.

How to Apply

Submit your resume and a brief cover letter highlighting your experience in enrollment or student support through our online portal.

Frequently Asked Questions

Is this position fully remote?

Yes, you can work from any location in Archer, Laramie County, WY with a reliable internet connection.

What is the annual salary for this role?

The position offers a fixed salary of $84,728.72 per year, plus potential performance incentives.

What experience is required?

Strong communication skills and a background in sales, customer service, or enrollment support are preferred.