Enrollment Representative (Remote Opportunity)

Join Cengage Group as an Enrollment Representative, working remotely from Mongmong, Mongmong‑Toto‑Maite, US. This role supports prospective students through the enrollment process while earning a competitive salary of $82,285.35.

Key Responsibilities

• Guide prospective learners through the enrollment journey, answering questions and providing personalized support.
• Maintain accurate records of candidate interactions in the CRM system.
• Collaborate with marketing and admissions teams to improve conversion rates.
• Identify and resolve enrollment obstacles, ensuring a smooth experience for students.
• Track and report enrollment metrics to senior management.

Qualifications & Requirements

• High school diploma or equivalent; bachelor’s degree preferred.
• Excellent verbal and written communication skills.
• Proven experience in customer service, sales, or enrollment support.
• Comfortable using digital tools (CRM, video conferencing, Microsoft Office).
• Self‑motivated, able to work independently in a remote environment.

Benefits

• Fully remote work arrangement with flexible hours.
• Competitive salary of $82,285.35 per year.
• Professional development and tuition assistance.
• Health, dental, and vision insurance.
• Paid time off and holiday schedule.

Frequently Asked Questions

Is this position fully remote?

Yes, the Enrollment Representative role is 100% remote, allowing you to work from anywhere in Mongmong, Mongmong‑Toto‑Maite.

What is the salary for this job?

The position offers a fixed annual salary of $82,285.35.

What experience is needed?

Prior experience in customer service, sales, or enrollment support, along with strong communication skills, is required.