Employment Practices Liability Claims Analyst

Job Summary

Join The Hartford in Phoenix, Maricopa County as an Employment Practices Liability (EPL) Claims Analyst. This entry‑level role focuses on managing a portfolio of EPL claims, supporting the Global Specialty – Financial Lines team.

Key Responsibilities

• Receive, triage, and investigate incoming EPL claims from policyholders and third parties.
• Conduct fact‑finding interviews, gather documentation, and assess liability exposure.
• Maintain accurate claim records in the company’s claims management system.
• Coordinate with legal counsel, adjusters, and internal stakeholders to develop claim strategies.
• Prepare clear, concise claim summaries and recommendations for resolution or litigation.
• Monitor claim deadlines, ensure compliance with regulatory requirements, and support timely reporting.
• Identify trends and contribute to process‑improvement initiatives within the EPL unit.

Qualifications & Requirements

• Bachelor’s degree in Business, Finance, Law, or a related field.
• Strong analytical and problem‑solving abilities.
• Excellent written and verbal communication skills.
• Detail‑oriented with strong organizational and time‑management capabilities.
• Proficiency in Microsoft Office Suite; experience with claims software is a plus.
• Ability to work collaboratively in a fast‑paced, team‑oriented environment.

What We Offer

• Competitive annual salary of $71,850.
• Comprehensive benefits package including health, dental, vision, and retirement plans.
• Professional development and training programs.
• Opportunities for career growth within a global insurance leader.

Frequently Asked Questions

What does an Employment Practices Liability Claims Analyst do?

The analyst manages EPL claim intake, investigates facts, assesses liability, coordinates with legal teams, and ensures timely resolution while maintaining accurate records.

What qualifications are required for this role?

A bachelor’s degree in a related field, strong analytical and communication skills, attention to detail, and proficiency with Microsoft Office are required. Claims software experience is a plus.

What is the salary for this position?

The position offers a fixed annual salary of $71,850, plus a comprehensive benefits package.