Door Attendant

Job Summary

The Ritz-Carlton, Oahu Turtle Bay is seeking a Door Attendant to greet and escort guests at its Kahuku, Honolulu location. This part‑time, on‑call role offers a pay range of $17.09–$21.36 per hour and a total annual salary of $64,056.64.

Key Responsibilities

• Welcome guests and visitors, opening doors and providing courteous assistance as they enter and exit the property.
• Escort guests to their rooms or meeting spaces, ensuring a smooth and friendly hand‑off.
• Provide clear information about hotel amenities, services, and local attractions.
• Maintain a tidy and secure entrance area, monitoring access and reporting any safety concerns.
• Assist with luggage handling and coordinate with bell staff when needed.
• Respond to guest inquiries promptly, escalating issues to management when appropriate.

Requirements

• High school diploma or equivalent; hospitality experience preferred.
• Excellent interpersonal and communication skills.
• Reliable, on‑call availability with flexible scheduling, including evenings and weekends.
• Ability to stand for extended periods and lift up to 30 lbs.
• Professional appearance and a strong commitment to guest service.

Benefits

• Competitive hourly wage with tip eligibility.
• Opportunities for advancement within Marriott International.
• Employee discount on hotel stays and dining.

Frequently Asked Questions

What are the typical working hours for a Door Attendant at The Ritz‑Carlton Oahu Turtle Bay?

The position is part‑time with on‑call availability, covering evenings, weekends, and holidays as needed.

Is prior hospitality experience required for this role?

While not mandatory, previous experience in guest services or a hospitality setting is preferred.

Does the Door Attendant role include tip eligibility?

Yes, the position is tip‑eligible in addition to the hourly wage.