Donor Services Office Assistant – Academic Year 2026-2027

The Donor Services Office Assistant supports the Office of Donor Services at Chatham University in Pittsburgh, Allegheny County, providing essential administrative help during the 2026‑2027 academic year.

Key Responsibilities

• Assist the Assistant Director of Donor Services with daily office operations, including data entry, filing, and mail handling.
• Maintain and update donor records in the university’s CRM system, ensuring accuracy and confidentiality.
• Prepare thank‑you letters, acknowledgment receipts, and routine correspondence for donors.
• Support the coordination of donor events, workshops, and campus tours.
• Handle incoming calls and inquiries, directing them to the appropriate staff member.
• Perform general office duties such as ordering supplies, managing calendars, and scanning documents.

Qualifications & Skills

• Current enrollment at a college or university (preferred) or recent graduate.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to manage confidential information.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and experience using donor management software.
• Organizational skills with the ability to prioritize multiple tasks.
• Positive, team‑oriented attitude and a commitment to excellent customer service.

Compensation & Benefits

Annual salary: $37,799.51 (fixed for the academic year 2026‑2027). This position offers valuable professional experience in higher‑education development and donor relations.

How to Apply

Submit your resume and a brief cover letter highlighting relevant experience through Chatham University’s online career portal. Applications are reviewed on a rolling basis.

Frequently Asked Questions

What are the primary duties of the Donor Services Office Assistant?

The role involves administrative support, donor record maintenance, preparing acknowledgments, assisting with events, and handling communications for the Office of Donor Services.

Is this position open to current students?

Yes, current college students or recent graduates are encouraged to apply, especially those interested in development and donor relations.

What is the salary for this role?

The position offers a fixed annual salary of $37,799.51 for the 2026‑2027 academic year.