Distribution Analyst, Customer Service Operations Job ID 2023-01587

Conair is hiring a Distribution Analyst for its Customer Service Operations team in East Windsor, Mercer County, USA. This entry‑to‑mid‑level role focuses on data analysis, reporting automation, and performance insights with a salary range of $70,000‑$80,000.

Key Responsibilities

• Develop, maintain, and enhance reporting tools that track weekly and monthly KPIs for Customer Service Operations.
• Automate data extraction, transformation, and visualization processes using Excel, SQL, and BI platforms.
• Generate actionable performance insights and present findings to managers and cross‑functional teams.
• Collaborate with IT and operations to ensure data integrity and timely delivery of reports.
• Identify trends, root causes, and opportunities for process improvements.
• Support ad‑hoc analysis requests and special projects as needed.

Qualifications & Skills

• Bachelor’s degree in Business, Finance, Data Analytics, or a related field.
• 1–3 years of experience in data analysis, reporting, or a similar analytical role.
• Proficiency in Microsoft Excel (pivot tables, Power Query, macros) and SQL querying.
• Experience with business intelligence tools such as Power BI, Tableau, or Looker.
• Strong analytical mindset with the ability to translate data into clear, actionable recommendations.
• Excellent written and verbal communication skills.
• Detail‑oriented, organized, and able to manage multiple priorities in a fast‑paced environment.

What We Offer

• Competitive salary range of $70,000 – $80,000.
• Comprehensive health, dental, and vision benefits.
• 401(k) plan with company match.
• Professional development and training opportunities.
• Collaborative, inclusive workplace culture.

Frequently Asked Questions

What does a Distribution Analyst do at Conair?

The analyst creates and maintains KPI reporting tools, automates data processes, and provides performance insights to improve Customer Service Operations.

What qualifications are required for this role?

A bachelor’s degree in a related field, 1–3 years of analytical experience, strong Excel and SQL skills, and familiarity with BI tools like Power BI or Tableau.

What is the salary range for this position?

The position offers a competitive salary between $70,000 and $80,000 per year.