Director, Enterprise Applications (Oracle)

Job Summary

Verint Systems, Inc. is seeking a Director, Enterprise Applications (Oracle) to lead its Oracle‑based enterprise application portfolio in Lansing, Ingham County, US. This senior role combines strategic planning, delivery oversight, and team leadership to drive CX automation and workforce productivity.

Key Responsibilities

• Define and execute the roadmap for Oracle enterprise applications supporting customer engagement and CX automation.
• Lead cross‑functional teams of architects, developers, and analysts to design, implement, and maintain scalable solutions.
• Ensure alignment with corporate strategy, compliance standards, and security policies.
• Manage vendor relationships, contracts, and performance metrics for Oracle products and services.
• Drive continuous improvement initiatives, including performance tuning, upgrades, and migration projects.
• Develop and mentor a high‑performing technical team, fostering a culture of innovation and collaboration.
• Provide executive reporting on project status, financials, and risk mitigation.

Requirements

• Bachelor’s degree in Computer Science, Information Systems or related field; Master’s preferred.
• 10+ years of experience managing large‑scale Oracle enterprise applications.
• Proven leadership in enterprise architecture, integration, and cloud migration (Oracle Cloud Infrastructure).
• Strong understanding of CX platforms, workforce productivity tools, and automation technologies.
• Excellent communication, stakeholder management, and decision‑making skills.
• Relevant Oracle certifications (e.g., Oracle Certified Master) are a plus.

Compensation

Annual salary: $121,377.78

Why Join Verint?

Verint offers a dynamic environment where innovators shape the future of customer experience. Employees enjoy competitive benefits, professional development opportunities, and a diverse, inclusive culture.

Frequently Asked Questions

What does the Director, Enterprise Applications (Oracle) role involve?

The role leads strategy, design, implementation, and ongoing management of Oracle enterprise applications to support Verint’s CX automation initiatives.

What experience is required for this position?

At least 10 years managing large‑scale Oracle applications, strong leadership skills, and a background in CX or workforce productivity solutions.

Where is this job located and what is the salary?

The position is based in Lansing, Ingham County, US, with an annual salary of $121,377.78.