What is the salary for the Customer Support Specialist – SaaS position?

The estimated salary or compensation rate for this position is $25 - $45 / hr.

Is the Customer Support Specialist – SaaS role remote?

Yes, this opportunity is primarily Remote, allowing you to work flexibly.

How can I apply for the Customer Support Specialist – SaaS job?

You can apply directly on our website by clicking the Apply Now button and uploading your resume/CV.

Customer Support Specialist – SaaS

Mercor — New York City, New York

Remote Full-Time May 9, 2026

$86,263/year

Apply Now →

About This Position

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D’Angelo , Larry Summers , and Jack Dorsey . Position: Customer Support Expert Type: Contract Compensation: $40–$55/hour Location: Remote Role Responsibilities Build long-horizon support tasks with deterministic rubrics to evaluate agent performance. Develop scenarios for Tier 1 handling with know…

Frequently Asked Questions

How do I apply?

Click the Apply Now button to submit your application directly to the employer.

What is the salary?

The estimated compensation for this role is $86,263/year.

Is this remote?

Yes, this is a remote position.

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Job Details

Company
Mercor

Location
New York City, New York

Type
Full-Time

Salary
$86,263/year

Posted
09/05/2026

Quick Apply

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