Customer Support Specialist

Job Description Job Description As part of our Customer Success Team, the Customer Support Specialist plays a pivotal role in ensuring effective support of both our customers and their employees. You’ll be on the front line of the customer experience, providing timely, thoughtful, and effective support. You’ll resolve technical issues, troubleshoot platform challenges, and provide general product guidance, while acting as a liaison between support, Customer Success/Onboarding and Product/Develo…