Customer Service & Sales Representative (Remote)

Spade Recruiting is seeking a motivated Customer Service & Sales Representative to work remotely from Peter Stuyvesant, Manhattan. This role involves contacting interested members, scheduling virtual appointments and guiding them through a simple benefits enrollment process.

Key Responsibilities

• Initiate inbound and outbound communications with prospective members.
• Book short virtual appointments and walk members through an online benefits enrollment workflow.
• Answer questions, address concerns, and provide clear information about available benefits.
• Maintain accurate records of interactions in the company’s CRM system.
• Meet daily and weekly appointment‑setting targets.

Requirements

• Excellent verbal and written communication skills.
• Strong customer‑service orientation and ability to build rapport quickly.
• Self‑motivated, reliable and comfortable working independently in a remote setting.
• Basic computer proficiency; comfortable using video conferencing and web‑based tools.
• No prior insurance experience required – full training provided.

Compensation & Benefits

Salary: $46,414.54 per year (fixed). Full training, performance‑based incentives, flexible remote schedule, and opportunities for career advancement.

Frequently Asked Questions

Do I need prior insurance experience for this role?

No, Spade Recruiting provides full training from day one, so prior insurance knowledge is not required.

Is this position fully remote?

Yes, you can work from anywhere in the United States, but the role is targeted to candidates residing in or near Peter Stuyvesant, Manhattan.

What is the expected salary for this position?

The position offers a fixed annual salary of $46,414.54.