Customer Service Sales Associate

Join Hertz in South San Francisco, San Mateo County as a Customer Service Sales Associate, helping renters find the perfect vehicle while driving revenue through upselling and exceptional service.

Key Responsibilities

• Consult with customers to understand their rental needs and recommend appropriate vehicles and add‑on products.
• Actively promote Hertz’s services, such as insurance, upgrades, and loyalty programs, to maximize revenue.
• Handle objections and resolve issues promptly to ensure a world‑class customer experience.
• Process rentals, returns, and payments accurately using Hertz’s reservation system.
• Achieve daily, weekly and monthly sales targets and contribute to branch profitability.

Qualifications & Requirements

• High school diploma or equivalent; previous retail or customer‑service experience preferred.
• Strong communication and interpersonal skills with a sales‑oriented mindset.
• Ability to work flexible hours, including weekends and holidays.
• Basic math skills and comfort using point‑of‑sale technology.
• Valid driver’s license and clean driving record.

Compensation & Benefits

Hourly rate of $22.54 with commission and on‑target earnings potential of up to 2% of sales, plus monthly bonus plans that can add up to a 12% bonus.

How to Apply

Submit your resume through the Hertz careers portal or contact the South San Francisco location directly. This is a full‑time, hourly position with opportunities for advancement within the company.

Frequently Asked Questions

What are the primary duties of a Customer Service Sales Associate at Hertz?

You will consult renters on vehicle options, upsell products and services, handle reservations and returns, and strive to meet sales targets while delivering excellent customer service.

What is the compensation structure for this position?

The role offers an hourly wage of $22.54, commission on sales, on‑target earnings of up to 2%, and eligibility for monthly bonus plans up to 12%.

What qualifications are required to apply?

A high school diploma or equivalent, strong communication skills, a sales mindset, ability to work flexible hours, and a valid driver’s license are required.