Customer Service Sales Associate- Johnstown

Remark Holding Company is hiring a Customer Service Sales Associate in Johnstown, Fulton County, US. This full‑time role blends customer support with sales, helping shoppers find the right pet products while delivering a standout service experience.

Key Responsibilities

• Greet and assist customers in‑store and via phone, answering product questions promptly.
• Provide personalized product recommendations based on pet type, lifestyle and budget.
• Process sales transactions, handle returns and maintain accurate cash handling procedures.
• Maintain merchandise displays, restock shelves, and ensure a clean, organized sales floor.
• Collaborate with team members to meet daily sales targets and uphold store standards.
• Resolve customer concerns with empathy, turning challenges into positive outcomes.

Qualifications & Skills

• High school diploma or equivalent; retail or pet‑industry experience preferred.
• Strong communication and interpersonal abilities.
• Passion for animals and knowledge of basic pet care products.
• Ability to work flexible hours, including weekends.
• Basic math skills and comfort using point‑of‑sale systems.

Compensation & Benefits

Annual salary: $23,583.85 (fixed). Competitive employee discount on pet supplies, paid training, and opportunities for advancement within the Benson’s Pet Center family.

How to Apply

Submit your resume and a brief cover letter outlining your customer service experience and love for pets through the WeHired.Agency portal.

Frequently Asked Questions

What are the main duties of the Customer Service Sales Associate?

You will greet customers, recommend pet products, handle transactions, restock shelves, and resolve any service issues.

Do I need prior pet‑industry experience?

It’s preferred but not required; a passion for animals and strong customer service skills are essential.

What is the salary for this position?

The role offers a fixed annual salary of $23,583.85.