Customer Service Representative (Remote)

Job Description Position Overview The Customer Service Representative (CSR) is a customer-facing role within the Customer Service Center (CSC) team. The CSC team is responsible for driving, managing, and delivering remote, two-way customer service engagements across multiple communication channels, including digital, social, chat, phone, and mail. The team supports customer, consumer, and employee inquiries for all our Company products, vaccines, and company information requests, and serves as …