Customer Service Representative / Client Services Agent

About the Opportunity Operating at the intersection of community advocacy and cross-cultural client support, we serve as a vital bridge between Congolese diaspora communities and essential services across Canada. Our team delivers empathetic, bilingual, and solutions-driven support to diverse clients navigating complex systems from immigration and housing to education and social services. Remote-first, mission-driven, and deeply connected to the communities we serve, we’re building a more inclu…