Customer Service Associate I

Family Dollar is hiring a Customer Service Associate I in West Plains, Howell County, US. This entry‑level role focuses on delivering friendly, efficient service while handling cash transactions and keeping the store well‑stocked.

Key Responsibilities

• Greet customers, answer questions, and provide product recommendations.
• Operate an assigned cash register, process sales, and ensure accurate transactions.
• Maintain cash security and protect company assets.
• Stock shelves, replenish merchandise, and keep the sales floor organized.
• Receive and unload deliveries, verify shipments, and arrange back‑room inventory.
• Assist with loss‑prevention measures and store cleanliness.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Basic math ability and comfort handling cash.
• Reliable attendance and a positive attitude.
• Ability to lift and move merchandise up to 50 lbs.
• Flexibility to work evenings, weekends, and holidays as needed.

Compensation & Benefits

Annual salary: $22,051.14 (full‑time). Family Dollar offers employee discounts, health benefits, and opportunities for advancement.

Frequently Asked Questions

What are the main duties of a Customer Service Associate I at Family Dollar?

You will greet shoppers, answer product questions, operate the cash register, stock shelves, receive deliveries, and help keep the store secure and tidy.

What qualifications are required for this position?

A high school diploma or equivalent, strong communication skills, basic math for cash handling, and the ability to lift up to 50 lbs are required.

What is the salary and can I expect benefits?

The role offers a fixed annual salary of $22,051.14 and includes employee discounts, health benefits, and growth opportunities.