Customer Service Associate

Job Summary

Walgreens is hiring a Customer Service Associate in Topeka, Shawnee County, US. This role provides friendly, efficient checkout service and helps customers find the products they need while delivering a delightful store experience.

Key Responsibilities

• Operate the assigned cash register, accurately process sales transactions, and handle cash, credit, and coupons.
• Greet customers and patients promptly, answer product questions, and offer assistance with pharmacy services.
• Resolve customer concerns, return items, and provide solutions that ensure a positive experience.
• Maintain a clean, organized checkout area and restock impulse items.
• Model and share best‑practice customer service techniques with team members.
• Follow Walgreens policies on safety, loss prevention, and compliance.

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Basic math ability and comfort handling cash.
• Ability to stand for long periods and lift up to 25 lb.
• Previous retail or customer‑service experience preferred.

Compensation & Benefits

Annual salary: $28,313.58 (fixed). Walgreens offers flexible scheduling, employee discount, health benefits and opportunities for advancement.

How to Apply

Submit your resume through the Walgreens careers portal. Include a brief cover letter highlighting your customer‑service experience.

Frequently Asked Questions

What are the main duties of a Customer Service Associate at Walgreens?

You will operate the cash register, greet and assist customers, resolve issues, keep the checkout area tidy, and share best‑practice service techniques with teammates.

What qualifications are needed for this role?

A high school diploma or equivalent, strong communication skills, basic math for cash handling, and the ability to stand for long periods. Retail experience is a plus.

What is the salary and are there benefits?

The position offers a fixed annual salary of $28,313.58 and includes employee discounts, flexible scheduling, health benefits and growth opportunities.